Cookie Policy

Last Updated: January 25, 2025

1Introduction

This Cookie Policy explains how Coachive ("we", "us", or "our") uses cookies and similar tracking technologies on our website and platform at https://coachive.xyz.

Cookie Consent Required

By using our Platform, you agree to the use of cookies in accordance with this Cookie Policy. You can manage your cookie preferences at any time through our cookie consent banner or browser settings.

2What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help us provide you with a better experience by:

💾 Remembering

  • • Your login details
  • • Language preferences
  • • Personalization settings

📈 Improving

  • • Platform performance
  • • User experience
  • • Service quality

3Types of Cookies We Use

🔒

Essential Cookies

Core functionality and security

AuthenticationSecurity tokensSession management
⚠️ Required for site function
⚙️

Functional Cookies

Enhanced features and preferences

Language settingsTime zoneUI preferences
✓ Can be disabled
📊

Analytics Cookies

Usage insights and improvements

Page viewsFeature usageError tracking
✓ Can be disabled
📢

Marketing Cookies

Personalized advertising

RemarketingConversion trackingInterest-based ads
✓ Can be disabled

3.1Essential Cookies

These cookies are necessary for the Platform to function properly:

  • User authentication and secure login
  • Session management
  • Security features and fraud prevention
  • Load balancing and server allocation

Essential cookies cannot be disabled as they are required for the Platform to work properly.

3.2Functional Cookies

These cookies enable enhanced functionality and personalization:

  • Language preferences
  • Time zone settings
  • User interface preferences
  • Accessibility settings

3.3Performance/Analytics Cookies

These cookies help us understand how visitors interact with our Platform:

  • Page views and navigation paths
  • Feature usage statistics
  • Error tracking and debugging
  • Performance monitoring

3.4Marketing/Advertising Cookies

These cookies track your browsing habits to display relevant advertisements:

  • Remarketing campaigns
  • Conversion tracking
  • Interest-based advertising
  • Social media integration

4Third-Party Cookies

We work with trusted third-party services that may set their own cookies:

💳Payment Processing

StripePCI Compliant

Secure payment processing and fraud prevention

📹Video Conferencing

AgoraEnd-to-End Encrypted

Real-time video communication and quality optimization

📊Analytics Services

Google AnalyticsGDPR Compliant

Website usage analysis and performance insights

5Cookie Lifespan

Cookies have different lifespans depending on their purpose:

Session cookies
Deleted when browser closes
Authentication
30 days
Preferences
1 year
Analytics
2 years
Marketing
90 days

6Managing Cookies

6.1Cookie Consent

When you first visit our Platform, you can:

Accept All

Enable all cookies for the best experience

Essential Only

Only necessary cookies for basic functions

Customize

Choose which cookies to allow

6.2Browser Settings

Control cookies through your browser:

ChromeSettings → Privacy and security → Cookies
FirefoxSettings → Privacy & Security → Cookies
SafariPreferences → Privacy → Manage Website Data
EdgeSettings → Privacy → Cookies and site permissions

6.3Opt-Out Links

Google AnalyticsOpt Out →

7Impact of Disabling Cookies

If you disable cookies, you may experience:

  • ❌ Inability to log in or maintain sessions
  • ❌ Loss of personalization settings
  • ⚠️ Reduced functionality of features
  • ⚠️ Need to re-enter information frequently

8Cookie Security

We implement comprehensive security measures:

Technical Measures

  • Secure flag (HTTPS only)
  • HttpOnly flag (no JS access)
  • SameSite attributes (CSRF protection)

Operational Measures

  • Regular security audits
  • Encrypted data transmission
  • Access controls and monitoring

10International Users

10.1EU Users (GDPR)

GDPR Compliance

  • Explicit consent for non-essential cookies
  • Clear information about cookie purposes
  • Easy withdrawal of consent
  • Lawful basis for essential cookies

10.2California Users (CCPA)

California Consumer Privacy Act Rights

  • Know what cookies collect personal information
  • Opt-out of sale of personal information
  • Non-discrimination for exercising rights

12Cookie Tables

12.1Essential Cookies

Cookie NamePurposeDurationProvider
session_idMaintains user sessionSessionCoachive
auth_tokenAuthentication30 daysCoachive
csrf_tokenSecuritySessionCoachive
cookie_consentStores consent choices1 yearCoachive

12.2Functional Cookies

Cookie NamePurposeDurationProvider
languageLanguage preference1 yearCoachive
timezoneTime zone setting1 yearCoachive
currencyCurrency preference1 yearCoachive
themeLight/dark mode1 yearCoachive

12.3Analytics Cookies

Cookie NamePurposeDurationProvider
_gaDistinguishes users2 yearsGoogle
_gidDistinguishes users24 hoursGoogle
_gatThrottles request rate1 minuteGoogle

12.4Marketing Cookies

Cookie NamePurposeDurationProvider
_fbpFacebook tracking90 daysFacebook
frFacebook advertising90 daysFacebook
bcookieLinkedIn browser ID2 yearsLinkedIn

13Contact Information

For questions about our Cookie Policy:

Data Protection Officer

Coachive LLC

Email: privacy@coachive.xyz

1111b South Governors Ave STE 34169

Dover, DE 19904, USA

By continuing to use our Platform, you acknowledge that you have read and understood this Cookie Policy.